Thursday, December 6, 2012

Delivering Happiness: Why At Zappos It's Your Birthday Every Day

It’s not easy to go the extra mile and deliver and awesome experience 365 days per yea round the clock . And it is even hard to bring happiness for your employee 365 days per year round the clock.
But there is this one company "Think Different"ly and manage to make it, Zappos.But how do Zappos actually achieve this? It all starts with bringing in the right people. They even when to the extend of having every new recruit to undergo two weeks answering the phones with the rest of the customer service reps

For better view, you may save the picture and enlarge later to read it :)